Data Processing & Compliance
Last Updated: 27.02.2026
1. Overview
Outaige processes data to provide real-time outage intelligence and community reporting services. We act as a data controller for user account information and as a data processor where applicable.
2. Categories of Data Processed
Account Data
- Name
- Profile image
- OAuth identifiers
User-Generated Data
- Report content
- Timestamps
- Anonymous flag
- Metadata for abuse prevention
Technical Data
- IP address
- Browser/device data
- Session identifiers
Monitoring Data
- Uptime signals
- Latency metrics
- DNS and service availability data
3. Purpose of Processing
Data is processed for:
- User authentication
- Account management
- Outage intelligence generation
- Community moderation
- Abuse detection
- Platform security
- Service reliability improvement
We do not sell personal data.
4. Subprocessors
Outaige may rely on third-party subprocessors, including but not limited to:
- Auth0 (authentication services)
- Vercel (hosting & deployment)
- Neon (database hosting)
- Cloud infrastructure providers
- Monitoring services
These subprocessors process data under contractual safeguards.
5. International Data Transfers
Data may be processed outside the user's country of residence. We ensure appropriate safeguards are in place where required by law.
6. Data Retention
Data is retained:
- While user accounts remain active
- For legal compliance purposes
- For fraud prevention
- For service continuity
Users may request deletion of their data.
7. Data Subject Rights
Depending on jurisdiction, users may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Data portability
- Objection to processing
Requests can be made via: legal@outaige.com
8. Security Measures
We implement technical and organizational safeguards including:
- Encryption in transit
- Secure hosting environments
- Access control restrictions
- Logging & monitoring systems
9. Data Processing Agreement (DPA)
Enterprise customers may request a Data Processing Agreement (DPA) by contacting legal@outaige.com.